Shipping Policy – Bougie Hair

At Bougie Hair, we aim to deliver your orders quickly, safely, and with complete transparency. Please read our shipping guidelines below to understand how we process and deliver your items.

Order Processing

All orders are processed within 1 to 2 business days (Monday to Friday).
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods & Delivery Time

Within the United Kingdom

• Standard Delivery: 2 to 4 business days

International Shipping

• Express International: 2 to 11 business days

Delivery times may vary depending on location, customs clearance, and courier delays.

Shipping Fees

Shipping fees are calculated at checkout based on:

• Delivery location

• Shipping method

• Order weight and quantity

You will see the final shipping cost before completing your order.

Address Accuracy

Please ensure your delivery address is complete and accurate.
Bougie Hair is not responsible for delays, losses, or returned parcels caused by incorrect or incomplete addresses.

Customs & Duties (International Orders)

For international shipments, import duties, customs fees, or taxes imposed by the destination country are the responsibility of the customer.

Lost or Damaged Packages

If your order arrives damaged, please contact us within 48 hours with clear photos or a video of the issue.
For lost or delayed packages, we will work with the courier to investigate and resolve the matter as quickly as possible.

Contact Us

For all shipping enquiries, reach out to our support team:
Email:  bougiehairuk@gmail.com
Phone: +44 7392 616281‬